Privacy & Cookie Policy Sustainable Digital Environments Limited (SDE)

What is this Policy for?

This privacy & cookie policy is for this website

Our policy has been revised to reflect changes required as a result of GDPR legislation which comes into effect on 25th May 2018. 

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information is also detailed within this policy.


  1. The Website
  2. Use of Cookies
  3. Contact & Communication
  4. Sharing of Information
  5. Choice/Opt-out
  6. Access to Personal Information
  7. Third Party Links and Information Collection and Use by Our Customers
  8. External Links
  9. Adverts and Sponsored Links
  10. Children
  11. Accountability
  12. Notices and Revisions

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all GDPR and requirements for user privacy.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information [].

Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details voluntarily. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the GDPR Regulations 2018.

Every effort has been made to ensure a safe and secure form to email submission process but we advise users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products / services offered or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

Sharing of Information

We will only share certain personal information with our partners, third party service providers and co-marketing partners, or an inquirer from within your organisation, for legal reasons, as more fully described below.

We may share your name, email address and other information with certain partners so that they may assist you in using our products and services, contact you with offers, services or products that may be of interest to you. Our partners are prohibited from using your contact information for any other purpose without your consent. If you are working with a partner and would like that partner to have full access to your account, we will provide access to just that partner upon your request or consent.

Lastly, we may disclose your personal information to courts, law enforcement authorities, our debt collectors and other relevant third parties, such as internet service providers, when such disclosure is necessary or advisable, in our sole discretion, to conduct an investigation, respond to a third party or law enforcement summons or court order, bring legal action, prevent harm to others or pursue other relief when you or a third party are or may be: violating our terms and conditions of use; causing injury or other harm to, or otherwise violating our property or other legal rights, or those of other users or third parties; with the jurisdiction of applicable law.

This disclosure may include transferring information to the European Economic Area and any third party country for this purpose. To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties in connection with a summons.


You have a choice about how we use your personal information to communicate with you, and you may opt out at any time by unsubscribing or changing your preferences.

Our Anti-Spam Policy tolerates only permission-based email. You always have the opportunity to opt-out of our marketing communications with you or change preferences by following a link in the footer of all non-transactional email messages sent by us or by emailing us at

In addition, anyone receiving emails from us on behalf of our partners or customers has the opportunity to opt-out of email messages from such customer or partner by using the opt-out link included in the link in the footer of the message. If you believe that you have received an unsolicited commercial email from us on behalf of any of our partners or customers, you may report it to us at

If you do not wish to have your personal information shared with third parties for co-marketing purposes, you may do so at any time by opting out of all marketing communications with us.

Some communications (for example, important account notifications and billing information) are considered transactional and are necessary for all of our partners and customers. You must cancel your SDE account, as applicable, to unsubscribe from these communications. To cancel your SSDE accounts, please see "Access to Personal Information" below. You may still receive marketing communications from us even after you cancel your account unless you also opt-out of our marketing communications, as described above.

To manage the information we receive about you from a social networking site or any other third party, you will need to follow the instructions from that party for updating your information and changing your privacy settings. The information we collect is covered by this privacy statement and the information the third party collects is subject to such third party's privacy practices. Privacy choices you have made on any third party site will not apply to our use of the information we have collected directly through our sites.

If an account or profile was created without your knowledge or authorisation, please contact us at to request removal of the account or profile.

Access to Personal Information

We take steps to ensure that the personal information we collect is accurate and up to date, and that you have the ability to access it and make corrections to it.

Upon request SDE will provide you with information we hold, or process on behalf of a third party or any of your personal information. To request this information please contact us at

You can review and update your account information, including your organisational information and email address, by logging in and then clicking on the My Account tab.

Account information, such as your username and password, can be changed by logging in and following the instructions provided. The My Account page is also where you can manage product subscriptions and billing information. If you would like to suspend or cancel your account, request that we no longer use your account data or obtain further information about or access to your personal information, you can do so by contacting us at or by telephone at 00353 1598 36 96 (we will respond to your request for access within 14 days).

We will retain and use your information for as long as your account is active or as needed to provide you with services, as necessary to comply with our obligations under this privacy statement and GDPR. Notwithstanding the foregoing, we may continue to disclose your information to third parties in a manner that does not reveal personal information that is anonymised after you suspend or cancel your account unless you request otherwise by contacting us at or by telephone at 00353 1598 36 96.

Third Party Links & Information Collection and Use by Our Customers

We do not control the information policies or practices of third party sites, you should review their privacy policies to learn about how they collect and use personal information.

Email marketing campaigns published and taking visitors to our website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity.

This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites etc.).

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should, therefore, note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, who will have detailed privacy policies relating directly to the adverts they serve.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will never ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.


Our Sites and our products and services are not directed to persons under 18. We do not knowingly collect personal information from children under 18. If a parent or guardian becomes aware that his or her child has provided us with personal information without such parent or guardian's consent, he or she should contact us. If we become aware that a child under 18 has provided us with personal information, we will delete such information from our files.


SDE is committed to subjecting all personal data received from European Union (“EU”) member countries and Switzerland, respectively, in reliance on the GDPR EU Directive to the applicable principles.

Under certain conditions, under the GDPR Directive, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.

Questions and inquiries concerning your privacy may be directed by email to

Notices and Revisions

If you have any concern about your privacy whilst on this website, please e-mail us a thorough description and we will try to resolve the issue for you. Our business changes constantly and our Privacy Notice and the Terms & Conditions will change also. You should check our website frequently to see recent changes.

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